Using webmail? That sounds like something has been stuck in a queue somewhere. This will work as long as your old email account is still active. This amount is subject to change until you make payment. What can be done to fix this problem please? 20h35, BT Mail | @btinternet.com | Cannot send mail, Re: BT Mail | @btinternet.com | Cannot send mail, Announcements, Guides & Community Updates. They forecast a response within 72 hours. . All other emails to other systems have no issues. Created on July 15, 2016 Outlook.com not sending emails to btinternet email addresses I have never had this problem before but I have two friends who have btinternet email addresses. 20h33 I have deleted the account and reinstalled, checked all the settings and named the account with the e mail address. Now when I send them emails from my Outlook.com email address they bounce back as undeliverable. If I go into iCloud web page, then I can send and receive as normal. 14h08. Unable to send mails to btinternet addresses - Plusnet Email: timforrester@btinternet.com. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. 23-04-2021 3) Import all of your contacts from your old account to your new one. I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. A workaround would be to use another SMTP - for example gmail if you have a google account. Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. The article below can help if you do not have any other user account to test with. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. Solved: btinternet email server refusing to send outgoing - BT Hi@stevebrass thanks for your reply, ports and email addresses are all ok and in line with your suggestion, the one thing that I can't find when entering those details is the SSL Encryption - the option just doesn't seem to be there with the MS Office Outlook app / in combination with my Samsung S10. This site contains user submitted content, comments and opinions and is for informational purposes It's reassuring not to be alone. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. I am using the Outlook app on a Samsung phone. So hardly time for a timeout to have occurred. 9h25 If everything works fine in webmail, you may need to check your program settings. You may have to register before you can post: click the register link above to proceed. Fix a problem | BT Help All we can do is see if anything was rejected by the inbound platform from the sender to the recipient. 'All of my contacts have it. 13h37, on to know I'm not alone. Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. If you're having problems, try logging in to webmail. I can receive emails. Copyright 1995-2023 eBay Inc. All Rights Reserved. Please check your email settings. 25-08-2021 on (The fix did not work until I had quit Mail and relaunched it. It's easy to get answers to your questions: BT Tech Experts is a technical help service available 365 days a year. What does this mean? 6) Make a list of all of the accounts and logins that are linked to your old email address. Rachel Rickard Straus, Financial Mail On Sunday Maybe that's the issue, although there has been no problem up until yesterday. PaddyB. I have deleted the app and reinstalled it. Unfortunately, it did not work. I can't afford the risk.'. Accounts that are inactive for six months . 13h18. The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. Then power on the phone and iPad and tell me if it still has the problem. Delays in Emails being delivered can arise from a multitude of reasons. Emails from btinternet.com addresses not received. - Plusnet I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. Anyone else experienced this and got any suggestions on how to proceed? Tried on various devices with same result. 15h24. I have a recent problem with my email service. Re: Unable to send email from Outlook app, If you like a post, or want to say thanks for a helpful answer, please click on the Ratings icon. I have entered the SMTP and IMAP details correctly but it still won't send. 21h18, I have got my email working again. I cannot find an obvious way of asking bt about this! If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. 11h40. Any suggestions please, User profile for user: captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Though any rejection on our side should be returned back to the sender as a bounce. 19-12-2022 I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). What can we help with? 14-07-2019 Examination of the message heads of the delayed emails might be informative. Yesterday, I managed to contact BT via webchat. One further piece of information. 23-04-2021 Announcements, Guides & Community Updates. btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. I installed Spark on the iMac but it can't login to my btinternet mail account (it can't establish a stable connection) so I cannot test it with another client. I can send messages on iPhone and webmail but not via Apple Mail on either of my Macs (MacBookPro and iMac). Do other emails they send get to where they need to go? After 6 mos., if selected you will be billed $10.99/mo. I've got a "failed delivery message". Surface mail is also available; please e-mail us for . 2. I consistently receive this warning:whenever I try. Look from the bottom upwards to see the activity timestamps from when the message was sent, through to when the message was received by Plusnet. 19-12-2022 14h56, on We have received reports that emails to btinternet.com email addresses are being blocked. Also, the web interface seems to be working just fine. 26-08-2021 Will post any update that I get. I've got a "failed delivery message". All postings and use of the content on this site are subject to the. This was a pain, but I went along with it or else I couldnt use email. Any ideas? I thought that I had fixed the issue last night by resaving my IMAP SMTP settings and restarting Apple Mail but the problem has reappeared this morning. Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. Thanks for the super fast analysis and reply. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. We understand that you are experiencing issues sending emails. BT internet email problem Hi. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. It seems that I can only send messages to my iCloud account from the iMac. on 'I have always used the same email address,' says Dave, 79, from Cambridge. Refunds. We appreciate you reaching out to us about Mail. on One of the mails having been sent as long ago as April 4th. For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. After some trial and error I found that btinternet was objecting to my "signature" containing a link. None of the posts I have seen are the same as my problem however. 15h22, on They must realise that they have a dreadful name. When I pointed out that the same issue happened at the same time on multiple devices, running multiple email applications, the agent agreed to escalate my issue, and I have been promised a reply within a further 24 hours. 16:52 EST 04 Mar 2023. You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Apple disclaims any and all liability for the acts, 23-04-2021 Google Groups emails from BT & Earthlink addresses not getting 23-04-2021 Various errors messages. I have had an empty VIPs mailbox suddenly appear in the sidebar of Apple Mail. Are there really just two of us having this problem? Can I move my BT Email address to another account? 26-08-2021 This amount is subject to change until you make payment. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. I have tried sending the simplest of messages, namely a message titled Test and the text Test message. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac, Cannot send mail The sender address was invalid. Clearly, somewhere, somebody in BTs email service provider organisation has made a change in their configurations, or there is a fault. 20h13. 26-08-2021 - last edited on I changed SMTP to 465 and got an error message "Log-in error Unable to add account, server address is not valid". If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. 15h27, on BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. 11h33 Thanks for the examples that have been provided so far. This is going to need looking at by their email support team. 23-04-2021 We do not write articles to promote products. 14-07-2019 Today all of our emails addresses would receive, but not send. @stevebrass Thanks, but same result as before. 19-12-2022 Virgin Media says email accounts are only available to current customers. I exited and restarted Mail and was then able to send emails again. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails.The sending domain name isrhass.org.uk. I have the exact same problem. A Virgin Media spokesman adds: 'There is a cost to us to provide an email service and so it's not something we'd provide free of charge to former customers.'. It is very annoying, I hope you guys reach me out soon. Yesterday afternoon 22 April 2021, when I created a new email on my phone, it wouldnt send, stayed in my outbox and again I would receive error messages telling me to log in. Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. 15h33. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte Go to solution I anybody else having this problem.
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