Your support of our brand is highly appreciated and we can't wait to hear from you again. View cart for details. Do you agree with Lorenzoveratti's 4-star rating? Cheers! Thank you and again, our sincere apologies. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. SPEND 100, GET 20. Hi DavidWe are happy to see this; what a fantastic review! The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Item delivered within 48 hours and superb customer service (even replying to my email on Christmas Day!) We value the trust you put in us and hopefully because of this experience, you will continue to support the brand. Lorenzo Veratti Men's Fashion; Lorenzo Veratti Sports and Leisure; Lorenzo Veratti Men's Clothing; Lorenzo Veratti Men's Sports Clothing; . Thank you for your cooperation and for being so patient with the process. We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. Copyright 1995-2023 eBay Inc. All Rights Reserved. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Very responsive and great customer service. I would definitely buy from Lorenzo Veratti again. Cheers! Goodwill offered but only on condition I buy another jacket. Did the driver follow the correct delivery procedure? Cheers! clothing discount codes; plus size two piece prom dresses; ultra low pressure regulator; Publicado por et 23 agosto, 2022. Great material, generous padding and simply comfy. Thank you for your trust and we are hoping that you will continue to support our brand. If not, correct the error or revert back to the previous version until your site works again. Knowing that your are satisfied makes our hearts full. Cheers! 2023 Trustpilot A/S. Lorenzo Veratti (@LorenzoVeratti) / Twitter The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. Quick View Lorenzo Veratti. Join the community to connect with real employees and see what other professionals are saying about their companies. We will be looking forward to doing business with you again. All rights reserved. If your concern is about missing the delivery, we always coordinate with the courier for investigation. Changes won't be saved until you sign up for an Enhanced Profile subscription. My Son is very fashion conscious and up-to-date on all the trends. Cheers! Find out how we combat fake reviews. REVIEWS - Lorenzo Veratti Thank you for your cooperation and for being so patient with the process. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. 70.00. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. I reported it to customer service and expected to get fobbed off as you would with a high street store. Very warm, comfortable fit. 39.99 59.99. We are happy to learn that your overall experience had been amazing. Replies to negative reviews in < 24 hours. Purchased a tracksuit on 5th December which we are still waiting to receive. Hi Anne-MarieWe are happy to assist you. Bought Eclipse 2.0 jacket. Sending a new coat to replace. recommend. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Privacy Policy The delivery was exactly as promised. We are delighted to hear that you are happy with your purchase. Lorenzo Veratti Mens Black Jeans Size 34" Waist | eBay We are happy that you received your order in no time. Need a better system in place for customer service and change their delivery company. Thank you. We use dedicated people and clever technology to safeguard our platform. Follow. Hi WendyWe want to thank you for sharing us your recent experience with us. Great service and great quality jacket.The order was processed and couriered very quickly. EXCHANGE & RETURNS. Hopefully, this will not be the last time that we will hear from you. Pretty gutted, first time customer. I would recommend. Great customer service! MOTION TWO TONE HOOD - SKY BLUE. Bought for my grandson and he really loves it. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. We appreciate all the wonderful things you said about our products. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Shane and Maria were extremely helpful in sorting another coat and arranging a refund for me. Way. Thank you for letting us know that you son loves the jacket and that you had an amazing experience shopping with Lorenzo Veratti. Very underrated company - lorenzo veratti sells such high quality and great looking clothing at fairly reasonable prices, the customer service is quick and friendly l. Admittedly some of the stuff isn't all too comfortable but still looks fantastic nonetheless. Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Hopefully, we will see you shopping with us again. Cheers! Hi C. JacksonThank you for writing a review. We are delighted that you share this wonderful feedback with us. Hi St. JohnThis is such an amazing feedback. is lorenzo veratti a good brand. And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. Hi TamsinWe are delighted to know that we were able to sort out the issue for you in no time. Videos Tagged. I was kept informed of delivery which was a couple of days earlier than promised. Thank you again and please keep up your high standards ~ if only all mail order companies operated the same! We use dedicated people and clever technology to safeguard our platform. Thank you and we are looking forward to hearing from you again. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Anyone can write a Trustpilot review. The. i dont need to carry a bag no more with the pockets on this jacket ahah. More importantly the product lived up to their claims. How to find the correct spelling and folder, 404 Errors After Clicking WordPress Links, From the left-hand navigation menu in WordPress, click. Thank you for letting us know that we did not fail you. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. Hi AdrianHope you are well. From this brand. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. So out of pocket for a tracksuit and a tracksuit jacket. Hi TonyOur sincere appreciation for your wonderful review. We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. All. Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. We appreciate the support and we are looking forward to doing business with you again. He said it's the best coat he's owned. It goes against our guidelines to offer incentives for reviews. Highly Recommend. Lorenzo Veratti. We appreciate it and we are looking forward to hearing from you again. Lorenzo Veratti Launches Debut Cold-Weather Clothing Collection for I would highly recommend them if you want stylish designs and a team that actually cares about customers. The .htaccess file contains directives (instructions) that tell the server how to behave in certain scenarios and directly affect how your website functions. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Great coat, lovely quality. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Verification can help ensure real people write reviews about real companies. Thank you, and we are looking forward to doing business with you again. Was very satisfied with the product and so was my grandson. I ordered a coat for my son for Christmas, and the zip broke. It goes against our guidelines to offer incentives for reviews. On our website, we have our advisory that all orders placed during that period will be delivered after Christmas. You will be compensated for the inconvenience caused. Cheers! In this example the image file must be in public_html/cgi-sys/images/. Thank you and we are looking forward to hearing from you again. Thank you for letting us know that we were able to give you the best possible customer service experience. It goes against our guidelines to offer incentives for reviews. Outstanding clothing selection & the quality is superb! Cheers! I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. And its not about trends abound, Lorenzo Veratti prides themselves on only the finest quality, so your stylish new cold weather garms are built for greater longevity. Everyone always stops me and asks where did you get that coat from mate lol. It was clearly stated that the Vinnie Reflective Biker Jean has a reflective biker panel. Cheers! Cheers! Customer service at its finest. Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. Thank you. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. So out of pocket for a tracksuit and a tracksuit jacket. If there is anything specific that we need to improve please do not hesitate to reach out to our support team. Our apologies for the inconvenience. Hi AbuWe are happy to receive a 5-star review from you. We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Cheers! We also ensure all reviews are published without moderation. Shopping & retail. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here? Both sales and refund happened quickly and easily. Thank you! Each time reached out, not much help at all. I'm really pleased to have these, l've wanted to give them a try for a while now, These factors should be cleared for us to know if the courier is liable or not. Hi SergioWe are grateful to see such as a detailed review. Cheers! We listen to what our consumers say about our brand and we use them to further improve what we have right now. Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. We can give you a special discount on your next order as compensation for the inconvenience. Bought for my grandson and he really loves it. is lorenzo veratti a good brand - Wendy.work Cheers! Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. Unfortunately the zip has broken. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel. These factors should be cleared for us to know if the courier is liable or not. Cant fault them. We cannot answer you directly because we could not find your records maybe because you are using a different name. We want to provide you the best possible service but if the problem is with the courier's end, it is beyond our control so we would like to ask for your patience and understanding. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Cheers! I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. I bought my partner a motion sky blue tracksuit for christmas which we had a slight fault with however Customer service have been a great help and sorted this quickly for us. Pretty gutted, first time customer. 33% OFF. Hi SoniaWe are sorry to hear that you son's ordered did not push through. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Dec 13, 2022 5 star review from Jules L. stamped.io Orbit jacket Very good, exchanged item and got refund back very quickly. His friends are complimenting the coat already and I will be sending them your way! Absolutely superb service and communication from the company . Hi KimberlyThank you so much for this wonderful review. Show More Posts from . We appreciate that you share this with us. I bought the Shade 3.0 jacket anfter a long search for this style and Im amazed at how good the quality is for the price. Cheers! Cheers! See the Section on 404 errors after clicking a link in WordPress. Thank you guys. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Cheers! Thank you for trusting our brand and we are looking forward to seeing you shopping with us again.
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