To do so, members will be required to use the 12-digit barcode number on the back of their member card, entering it on the website of the relevant ticketing agent (Ticketmaster at Marvel Stadium, Ticketek at the MCG). If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. Hello fresh has an offer on Ticketek, which is a scam don't click it . Is there anything special I need to do when I get to the venue to scan my mobile? The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. The obstruction varies in different venues. to collect tickets. Don't worry! To purchase more than one set of tickets to multiple events, click on the. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Please ask your friend to check their junk mail. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales.
Member Ticket Redemption Information | Adelaide Football Club Can I forward my Mobile Ticket to a friend? You can select a quantity of tickets in more than one price type e.g Adult, Child etc. In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. The email may have been filtered by a spam filter. To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. Select 'Club Members & Public Reserve', enter your barcode number(s) into the space provided, and click 'Unlock tickets' 5. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. Will I be required to pay to reserve a seat? If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. How do I unsubscribe from My Ticketek emails? In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the "Site"). The Ticketek accessible bookings team is available Monday Saturday (not available Sunday), 9:00 AM 5:00 PM, and forms should be completed as early as possible and at least 24 hours prior to the event. What does General Admission (GA) mean? Will the Mobile Ticket scanners at venues work through phone covers? You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. Can I sell tickets using online auction sites like eBay? If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. I would still like my tickets mailed to me at my overseas address, is this possible? %PDF-1.5
Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. The app is built for the iPhone, although it will run on an iPad at iPhone resolution. Don't worry though, until you finalise your purchase the value will remain on your voucher. 13+ - Adult Ticket. No, refundable tickets can only be selected during the original purchase. Juniors aged 7-14 years are entitled to purchase a junior ticket. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. "The @Ticketek _AU app has crashed - right before Ed Sheeran. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. Going to an event with a social club, company, school, family or friends? Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. While Ticketek takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. f you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. Your barcode to access tickets is generated upon your renewal. Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. Yes, you are able to use multiple Ticketek Gift Vouchers. How can I find AFL Membership on a match day? As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. The example above is for an adult barcode. Simply open your mobile ticket as usual from the SMS you receive from Ticketek. Your AFL online account allows you to access all information regarding your 2023 AFL Membership. For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. Do I have to save my credit or debit card details? If you haven't received your SMS after 24 hrs, please contact the Ticketek Call Centre on 132 849. Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. Tap "Add to Passbook" at the bottom of your mobile ticket. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. Angry attendees couldn't access their tickets on their phones after purchasing them through Ticketek. If there is no connectivity at the venue, can Passbook tickets still be accessed? Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. No, the credit card pre-fill feature simply gives you the option to save your card details. This means that for each event, tickets become available in order of best seating according to the promoter. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences. 4. Tickets will not be issued to persons other than the credit/debit card holder. 2 0 obj
The Ticketek app will only use your basic Facebook details to access your Facebook friend list and, if they have also opted to use Friend Spotter, show you which of your friends are at the same event as you and where they are sitting. endobj
Will AFL Membership dining have a priority system in place to access tickets? {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} Some pages may contain a virtual tour and a seating map for that venue. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of agencies and box offices for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the agency or box office name to read see more information about that agency or box office. All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). They will be assigned the next two seats along (next to Invitee A).
Sign in or Sign up | Tickets for Sport, Concerts - Ticketek Australia https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. Ticketek's Group Bookingscan help you plan your next excursion. 3 0 obj
Visit the Ticketek Groups page for more information. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. You are responsible for knowing the contact details of all attendees in your group. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Group discounts may be offered but do not apply to all events. Who is entitled to a concession or child ticket? %
Does everyone in my party have to arrive together if I have selected multiple Mobile Tickets? If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. Your ultimate 2023 access | AFL Membership AFL Memberships for the 2023 Toyota AFL Premiership Season are on-sale now. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. No. This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. Below is a list of the information you should provide us with in your initial contact: ** Some venues have an exclusive ticketing contract. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. Members can alternatively reserve a seat in the pre-determined on-sale period for each game. My Ticketek Gift Voucher has no Voucher ID? I ordered a lanyard with my ticket purchase, when will this arrive? Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. Tixel allows you to resell your Ticketek tickets in a few simple steps.Simply: Find your ticket. I'm having trouble purchasing tickets from Ticketek/Ticketmaster - where can I find help? To do this, please check the 'keep me signed in' box when you log in. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Refunds, Payments and Exchanges. We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. There are many ways you can redeem your Ticketek Gift Voucher. We sell tickets on a "next best available" seating system.
Ticketek Australia - Tickets for Sport, Concerts, Theatre, Arts, Family Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Restricted view refers to seats that have restricted viewing of the stage or event. Where do I redeem my Ticketek Gift Voucher? Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. Have more questions about Ticketek Gift Vouchers? Members who have not yet renewed their memberships will receive their AFL memberships card approximately 3-5 weeks after renewal, but don't worry! Postponed and Cancelled Events.
Terms & Conditions of Sale | Ticketek NZ xYmo Z)y"=H}=@0JrJHqvkKpp]I&dqEYlS/wGOG,<>zgW;-)Pk=#SY3%nMHqB6PrBYTJgRUe;>y2<5LKc?\e.f How do I purchase a Ticketek Gift Voucher? If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu.
Ticketek Marketplace - Buy and Sell Tickets What does Ticketek do to prevent scalping? When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? In particular, the following form part of the Sellers terms unless otherwise specified: SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. Can I use more than one Ticketek Gift Voucher in the same transaction? Ticketek Gift Vouchers are available to purchase online through ticketek.co.nz, Ticketek's mobile site and mobile apps, Ticketek agencies and over the phone through the Ticketek Call Centre. Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. 2023 Ticketek Pty Ltd (ABN 92 010 129 110). What are the different types of Ticketek Gift Vouchers? Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. Set up your My Ticketek account, or check the details in your existing account. An Ed Sheeran fan shared a screenshot of their Ticketek message. General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. Ticketek Terms and Conditions of Sale. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry.